womanCase Management is a collaborative process to assess, plan, implement, coordinate, monitor and evaluate the options and services required to meet the individual's service needs.

In the case management role the Adult Protective Service Worker facilitates the achievement of individual wellness and autonomy through advocacy, skills assessment, planning, communication, education, resource management and service facilitation. Planning and service facilitation are based on the needs and values of the individual who has a developmental disability. the results of the needs assessment (Supports Intensity Scale) from the individual's application for the adult developmental services and supports can provide guidance for the APSW.

The underlying premise of sound case management is that everyone benefits when people who have a developmental disability reach their optimum level of self- management and functional capability.

Participation in the Adult Protective Service Worker program is strictly voluntary. The Adult Protective Service Worker cannot compel an unwilling or disinterested individual to accept the services of the program or advice from the Adult Protective Service Worker.

All adults who have a developmental disability whose eligibility has been confirmed by their local DSO organization and have subsequently been referred from the DSO, request help from an APSW and have been accepted for involvement in the APSW program are considered Active until closed.

APSW caseloads fall into two categories:
Active, and
Closed